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Welcome to Style Luma, your curated destination for authentic 70s-inspired fashion. These Terms and Conditions outline the rules for using our website and purchasing our vintage treasures. By accessing styleluma.com, you agree to these terms – so please read them with the same care we put into selecting our bell-bottoms and kimonos.

1. Our Vintage Philosophy

Style Luma specializes in hand-selected retro fashion pieces that capture the free-spirited essence of the 1970s. Each item is chosen for its unique character and quality craftsmanship.

2. Your Account Responsibilities

When creating an account with us, you agree to:

  • Provide accurate, current information about yourself
  • Maintain the security of your password
  • Promptly update any changes to your details
  • Be responsible for all activities under your account

3. Ordering Our Retro Treasures

Product Availability

Our vintage pieces are often one-of-a-kind or limited stock. All items are subject to availability and we reserve the right to cancel orders if an item becomes unavailable.

Pricing Information

We take great care to price our vintage finds fairly. All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to market changes or errors, though we’ll always honor the price at the time your order was placed.

Order Process

  1. Add items to your cart
  2. Proceed to checkout
  3. Enter shipping details
  4. Select payment method (Visa, MasterCard, JCB, or PayPal)
  5. Review and confirm your order
  6. Receive order confirmation via email

Note: Your order isn’t complete until you receive our confirmation email. If you don’t receive this within 24 hours, please contact us at [email protected].

4. Payment Terms

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed immediately when you place your order. For security, we use industry-standard encryption for all transactions.

5. Shipping Your Vintage Finds

Processing Time

Each retro piece is carefully hand-packed with love. Please allow 1-2 business days for order processing before shipment.

Shipping Options

Option Cost Carrier Delivery Time
Standard Shipping £12.95 DHL or FedEx 10-15 business days after dispatch
Free Shipping (orders over £50) Free EMS 15-25 business days after dispatch

Shipping Restrictions

We currently ship worldwide except to certain Asian countries and remote locations. Available options will display at checkout based on your address.

6. Returns & Exchanges

While we hope you’ll love your vintage finds as much as we do, we offer hassle-free returns within 15 days of delivery for most items.

Return Eligibility

Items must be:

  • Unworn and unwashed
  • In original condition with all tags attached
  • Returned in original packaging

Non-Returnable Items

To preserve our most delicate vintage pieces, we cannot accept returns on:

  • Final sale items (clearly marked in product descriptions)
  • Kimonos & Waistcoats with removed authenticity tags
  • Personalized or altered items

Return Process

  1. Email [email protected] within 15 days with “Return Request: [Order Number]”
  2. Package item securely with all original tags
  3. Ship to: Style Luma Returns, 20 Buchanan St, Glasgow, GB G6H 5FT
  4. Use a tracked service (we recommend DHL/FedEx for international returns)

Important: Return shipping costs are your responsibility unless the item is faulty. Original shipping fees are non-refundable.

Refunds

Once we receive and approve your return:

  • Refunds processed within 3-5 business days
  • Allow 5-10 days for your bank to post the refund
  • Issued to your original payment method

7. Intellectual Property

All content on styleluma.com, including:

  • Product designs
  • Photography
  • Text content
  • Logo and branding

is the property of Style Luma and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Our Responsibilities

We commit to:

  • Providing accurate product descriptions and images
  • Processing orders promptly and securely
  • Responding to customer inquiries within 2 business days
  • Addressing any issues with damaged or incorrect items

9. Your Responsibilities

As a Style Luma customer, you agree to:

  • Provide accurate shipping and payment information
  • Inspect deliveries promptly upon arrival
  • Contact us immediately about any issues
  • Use products as intended and according to care instructions
  • Not resell our products as your own designs

10. Liability Limitations

Style Luma shall not be liable for:

  • Minor variations in vintage items due to their unique nature
  • Delays caused by shipping carriers or customs
  • Incorrect care resulting in damage to vintage fabrics
  • Indirect damages (loss of profits, data, etc.) from using our products

For EU Customers: Nothing in these terms affects your statutory rights under EU consumer protection laws.

11. Changes to These Terms

We may update these terms occasionally to reflect changes in our practices. The current version will always be available on our website, and we’ll notify you of significant changes.

12. Contact Us

For questions about these Terms & Conditions:

Email: [email protected]
Postal: Style Luma, 20 Buchanan St, Glasgow, GB G6H 5FT

With love and vintage vibes,
The Style Luma Team